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Multiple reports were expelled into the surrounding ether from the Supernova conference on decentralization in Palo Alto (blogged by Jeremy Allaire, Cory Doctorow, Glenn Fleishman, JD Lasica, Mitch Ratcliffe, Doc Searls and David Weinberger, according to Dave Winer and Dan Gillmor. Dan was even pressed into service to replace a scheduled keynote by Clay Shirky, stranded here in NYC by his airline). Dave Winer participated as a panelist on blogging but was tepid at first about even the bit of centralized meatspace the conference required:
Understandable. Conferences, like computer magazines, seemed to have been eclipsed by the immediacy of the web. But the unexpected seemed to happen as the conference was blogged from the floor by many who brought their unique insights, their own publics and shared the ability to look over each other’s shoulders. Even Dave seemed to warm to it, perhaps helped by companionship over spicy noodles:
Life’s like that. We’d rather stay in our own cocoons but are forced to congregate and we end up getting more than we expected. “April is the cruelest month,” T. S. Eliot lamented over spring’s annual invitation to party. Well NamedLike the Supernova conference, supernovas are the source of the heavy elements that have been organized into humans and other simple creatures. The Big Bang was certainly the archetype of centralization – everything’s been rushing to the edges ever since. The elements spewing from the big bang were lightweight: hydrogen, helium, some deuterium and lithium. Evolution’s just a process of combining in novel ways. In the primordial minute or so, sub-nuclear particles coalesced into subatomic particles and then into atoms, molecules, etc. My favorite data point is that a neutron has 10.3 minutes to join up with a proton or it disappears. I guess a 16-year-old could relate. After spreading around the universe, the light elements coalesced enough to form stars and to fire up the fusion of hydrogen into helium and thence into bigger molecules right up to carbon, iron, etc. Cosmologists point out that life depends on supernovae to expel those elements out into space to populate the universe with enough heavier elements to support organic chemistry. Every interesting atom in our bodies was cooked in the fires of an unnamed sun and exploded into our sun’s orbit by a supernova. The StupidnetCory Doctorow was inspired by David Isenberg’s talk on the promise of the Stupid Network:
David Isenberg seems to assume what everyone else seems to dismiss out of hand – that we can run fiber to the home and be done with it. If the cablecos could profit on coax 30 years ago, why is it assumed someone else can’t make sense of fiber today – it’s not like you can’t buy stuff using it. Cory references George Gilder who is worth quoting here. Gilder’s Law of the Telecosm holds that bandwidth capacity grows ten times faster than Moore’s Law of microprocessors doubling every 18 months or so. He pointed out as early as 1992 in The Coming of the Fibersphere that, “In a world of dumb terminals and telephones, networks had to be smart. But in a world of smart terminals, networks have to be dumb“. Gilder characterized an optical fibersphere, analogous to the atmosphere from which we use clever radios to pluck just the message we want while ignoring the rest. The rise of ubiquitous clever connected machines threatens every intermediary and its employees and shareholders. Whether they’re telcos, “content” companies, wireless providers or the politicians who work for them, there’s a zillion people and organizations which, however clueless they may be, can sense that there’s something radically wrong with their income model and a lot of franchises are about to be cancelled. His Fibersphere article hoped that the owners of fiber would just hook it all up together and let us light it from the edges, so that every packet is propagated everywhere to be grabbed by just the intended recipient. Under this model, a signal will travel down the fiber to Beijing faster than it will move from your microchip to the back of your computer. The solution of the centralists is cleverness. We’re promised services that the smart machines don’t quite do yet (but will), like Voice Over IP, Pay Per View, And that’s the take-away from any discussion about decentralization vs. concentration. When you buy a service, you don’t buy it from a company or its owners or its asset base or even a stable set of employees. You buy it from a business plan and nothing more. “The most malleable of all laws (Moore’s Law, Gilder’s Law) is accounting law.” If the business plan doesn’t work out, your trust will be violated in a New York minute. Airlines routinely cancel flights to maximize their scarce returns, and probably don’t have a lot of choice. Clay Shirky, trying to get to the Supernova conference to deliver his keynote, could only hope that his reservation reflected a reservoir of resources, competence and intent adding up to a timely flight to the west coast. Unfortunately you don’t buy a plane ticket from a pilot, a worthy craft and loyal crew, but from a set of contingent, often promiscuous business intentions. Separation of Church and StatementI’m convinced we need to separate representations about quality from those from whom we seek quality. Until quality is quantified and rolled up into useful data across vendors, customers and individual products, we’ll continue to stumble around in the agora bumping into the stalls. It’s information that will never be organized by vendors since it chronicles the failure of business plans that were never going to work anyway, and in some vague sense, they knew it all along. |
Category: Uncategorized
Blobbing for Dollars
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Jonathan Blocksom and I have been lobbing blogs back and forth (blobbing?) on the fine points of Xpertweb’s many-to-one compensation algorithm. Here’s his latest:
I had been reluctant to expose our thinking until closer to release, but this shows why Doc wanted me to go public. The protocols improves as their concepts are debugged. Some clarifications: There are no set rules for Xpertweb users, since there’s no way to enforce the rules and no central system to collect the money, redistribute it and, presumably, to skim something off the top. The only mechanism to enforce standards are the agreements made among users of the protocols. The first users will start with an agreement between each mentor and each trainee. This initial agreement will be to deal with each other fairly – simple rules like no spamming, fair grading, timely payment – the general principles that the larger economy has built a legal juggernaut to enforce. The simple mechanism to minimize unfair treatment is that work is delivered prior to payment and payment depends on satisfaction and all promises and actions are published to the world. Of course, one of the agreements is to send each of 5 mentors 1% of all transactions and mentor fees. The other understanding is that each trainee will enter into a similar, equally public agreement when acting as a mentor to subsequent trainees. This is expected to create consistent mentor-to-trainee understandings which are visible to the world, but there’s no way to know until the system propogates. Fine Points
It’s hard to imagine a perfect system, but the further the reward rules are from the rule developers, the better off will be the beneficiaries of the rules. |
The, Uh, Tension Economy
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Much was made, during the dotcom boom, of the Attention Economy. The notion was that attention is more important than profits and the web still looks that way. Today, Doc has dug deep into Michael Hall’s questioning of Doc’s and other bloggers’ Google-based attention-getting, in I’ve never felt so deconstructed in all my life. Specifically, Hall is distracted by what he sees as Doc’s obsession with his rank on Google. He wonders what it all means and why so many of us are blogging and why should we bother? After all, so little of it matters to anyone else. Here’s me quoting Doc quoting Michael Hall:
Hall’s hard questions seem to come from the viewpoint that seeking attention is vain, unbecoming, somehow beneath our dignity. I’d turn that around (which is how I seek attention). Suppose, for the moment, that our productive lives are only about getting attention, and the dignified self we think we are is just marketing.
Whew. Sorry about that, but I don’t have time to make it shorter. Memes, Memes, Me! Me!I can’t tell the difference between ROM code and RAM code. If something feels like the right thing to do, I do it, and rarely know exactly why.
I have no direct proof that any of those ideas will have the desired effect, but I’ll do them anyway. Docking His MemesSo Doc’s RAM may be as interested in spreading his memes as his ROM is interested in spawning his genes. We parents don’t care whether our gene carriers are pretty or smart or how many toes they have. We just want to give them the best shot we can. You know, the way flatworms and geneticists and Muslims do. There is no intrinsic meaning to any of these memes, but how we respond to them is important. When I post something that Michael Hall thinks is trivial, it may have meaning for someone else. If not, and my posts get scant attention, I’ll change them so they get more. Bees and ants learn this and so will the authors of the “bite-sized ‘my little dog entries’ “ that bother Michael. Michael and Doc:
When Doc gazes in his Google mirror on the wall, he’s seeing his progeny and he’s as proud of them as he is of his son, reeling off the names of constellations. From the culture’s standpoint, they’re the same, experiments that may take root and may not, or might only for a while but be useful for a time. Michael Hall’s questions are necessary and helpful. His are powerful memes hoping to overcome the weaker but more pervasive memes of vapid ramblings on irrelevant happenings. If his ridicule withers a few of those wastes of our time, then our collective intelligence will have been raised. But if Pop Culture continues its decline into meaninglessness (from Michael Hall’s standpoint), then we will be the most homogenized, lowest common denominator culture in history. His fears are shared by Richard Dawkins, the Eastern Elite and the GOP’s conservative intelligentsia, all of whom know the prole From its dark nadir of inconsequential text ricocheting among the navel-gazettes of the Land of Blog, our lock-stepping networked culture of uniform mediocrity will have the potential (but not destiny) to energize simultaneously, like the similarly insignificant, lock-stepping photons of a laser, to reach levels of relevance, focus and intensity inconceivable in the old days of a few clever, entitled, published wise men attempting to illuminate the vast proletariat of the unpublished and the unread. Is Google’s mirror on the wall a physicist’s half-mirror? Like quantum mechanics, evolution’s a crap shoot. |
Reader’s Remorse
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Jonathan Blocksom blogs his sugar-coated skepticism of the proposed Xpertweb microeconomy:
Aha! The well-documented Xpertweb gag-me-with-a-spoon reaction! I’ve been meaning to be more thorough in treating this most interesting Xpertweb UI issue – the built-in mentor fee wealth/retirement mechanism, based on a multi-level algorithm. But, since no serious script writer would even storyboard the guys in Washington, I’ve been distracted. Let’s talk about something even more interesting – Money For the Rest of Us. What if we just get together to wire money to each other without asking anybody’s permission?
Why Xpertweb’s “Pyramidal Structure” Should Disturb You Too
My purpose is not to answer the questions, but to point out the issues. But here are the answers Jonathan Blocksom deserves: What if my mentor sucks?
We Answer Some Questions and We BlocksomJonathan Blocksom’s questions: What if I mentor someone who turns out to be a bozo, and for whatever reason I can’t turn it around?
What about people who are fantastic engineers but have terrible management skills?
And are you, Britt Blaser, the alpha-mentor who will reap the 1% rewards of all of xpertwebs workers?
The Xpertweb FormsThe initial set of Xpertweb PHP-driven forms are based on an open XML data structure, with no rules about how the data is collected or displayed. If you want to use Radio Userland to generate valid XML RSS feeds that advertise your URL, skills, product names, mentors, where to send your money, etc., then you can do it that way. You can use pure XML for output, to aggregate and present data if you like, rather than the PHP-enabled initial forms. This presumes our favorite browsers ever handle xml properly… Our microteam looks forward to the post-design stage when it attracts the attention of open source experts start designing tools good enough to make ours look primitive. Presumably, they will use their own Xpertweb tools to sell their own Xpertweb tools. |
Corporate Lingo
Is Our Sense Becoming More Common?
Surprising news from our week in Iowa: People in the heartland may be as appalled by the No Secure Home initiative as people on the coasts. The first hint was an article by Charley Reese, a Southern Christian conservative, with his take on the Homeland Security Department:
Sounds like common sense. Funny how you can use a phrase for, like, forever and still learn a new meaning for it. “Common Sense” has always seemed to mean something like horse sense – the lowest common denominator opinion; a kind of base line body of knowledge obviously valid but so diffuse as to be meaningless. But this week I suddenly get a more interesting, cultural sense of the term. It’s our collective sense of how things ought to be, ever in contrast to how they are. Charley Reese taps in to our common sense of how governments should be designed in order to show how crazy this new level of bureaucracy is. Wherever you are on the political spectrum, the Homeland Security Department’s scope and intrusiveness is an affront to your sense of what Washington should be doing. True conservatives shouldn’t buy this tar baby and liberals shouldn’t either. Perhaps our common sense of what’s sensible will join to dismantle this turkey before it plucks us. Are there other indications that the people aren’t so far apart on the overreaching security-industrial complex? The Little Magazine That CouldI have low expectations for midwestern regional magazines distributed in motel rooms – my superior attitude toward them is disgusting, anticipating the hunky-dory school of journalism and Let’s-get-us-some-more-bidness boosterism. But when I picked up a copy of Midwest Today at the Best Western Long Branch motel in Cedar Rapids, Iowa, I was attracted to its end page, The Update and the Low Down. Five short essays I would have devoured in my favorite Blog Rolls:
That got my attention, coming as it did on the heels of Charley Reese’s anti-imperialist sentiments the day before, so I looked through the articles. In addition to tips on antique hunting and affordable elegance, I found:
I’m not just commenting on how little I had to do last week. There’s a bright light here. If we, like the constitution, relish free speech, right of assembly, freedom from unreasonable search and seizure, etc., we need to band together with those we may previously disagreed with, the way Virginians and Bostonians fought side by side so long ago. Band with Your BrothersIf you’re as sick and tired of being sick and tired as I am, we should try an experiment. Let’s each reach out to someone on the other end of the political spectrum and find the important things we have in common rather than the trivial ideologies that have separated us. We are being held hostage by bureaucrats and politicians and CEOs whom we wouldn’t consider for odd jobs in our little operations. Why should we submit to their agendas? It’s not Republicans vs. Democrats or conservatives vs. liberals, it’s us vs. THEM. People vs. big organizations using people’s money against people’s interests. If you’re against big government – as you should be – then also oppose companies big enough to influence governments. The current administration is oppressing all citizens with its own version of big government – in the most virulent form we’ve ever seen – bureaucracies that Republicans won’t try to dismantle. Without the Republicans’ traditionally trustworthy counterbalance against big gummint, we may be facing the darkest time in our history. As Charley Reese pointed out, FDR, the legendary big-government guy, had about 15 people on staff while fighting his world war. George W’s got 3,000 bureaucrats directing the biggest military of all time and he still can’t find a 6′ 4″ Arab on dialysis. Isn’t this a good time for less government, fewer intrusions and more candor? Now that’s a project for our Common Sense of how our country should operate. |
Wrong Bark, Wrong Tree
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I lost count during my hiatus, pondering the things to appreciate. Since Breakdown Leads to Breakthrough, the current times are an orgy of gratitude if you like breakthroughs as I do. To be thankful, we need to be working on the right things, as is happening so much in the web world, rather than on the wrong things, which has been perpetually the case.
There’s a current forked meme that I hope we let go of so we can put our energy into some ideas more useful than these old illusions:
I enjoy reading rants by Dan Gillmor, Doc Searls, Dave Winer and John Robb among others, pointing out the excesses and stupidity of businesses and their political tools, screwing the people who are their consumers while taking care of their real customers. These smart guys still believe we should expect something else from companies and their toadies. Like love and war, business and politics have never had a standard of fairness nor will they ever. The media have always exhorted politicians and businesses to be fair, so we (via our parents) assumed there must be a way they could be. Let’s stop barking up that tree. Corporate “Ethics” the Mistaken IdentityThere are two kinds of people under our legal system: humans and corporations. The law grants corporations the same rights and legal protections as humans. If a human hurt as many people as did Enron, they’d be ostracized at church, school, club, work, etc. People are hard on their peers, but companies aren’t, and that’s the problem. That corporations are treated as people is a legislative accident, as explained so skillfully by Marjorie Kelly in The Divine Right of Capital, which tracks the legislation which inadvertently declared them to be persons. Her larger point is that we place a hugely disproportionate emphasis on the rights of the entities which nominally “own” a company – its shareholders – to the detriment of all other stakeholders – customers, employees, the economy, the environment. All property once belonged to the king but the world was able to move beyond the divine right of kings doctrine. She wonders if we might move beyond our current worship of the “divine right of capital.” Written before the full force of the corporate meltdown, Marjorie Kelly’s point is even more potent today, with an even darker implication: Holy Shit! Corporate equities don’t even benefit the shareholders! The corporate structure seems to favor only its elite stakeholders – investment bankers, brokers, auditors, bureaucrats, etc. The form fails at the only justification for its existence – that it provides capital for innovation and growth – since we know that small groups and the open source movement are far better at organizing for innovation. With its primary rationale debunked, how long will it take to innovate a new organizing force that won’t dissipate its participants’ vitality, creativity and savings? The corporate structure has changed little since the days of wooden ships and iron tyrants. Don’t we imagine that a self-organizing force might be supported by the Internet? Surprise! Alvin Toffler’s Future Shock did in 1979, calling it the adhocracy, which is how most creative projects are developed today – movies, music and non-Redmond Internet software (maybe even Redmond, if you count temps). Fighting for SurvivalOur conception of companies as big bad wolves is part of the problem. Any company that really believes it has a lock on profits and market share behaves like a benign dictator – as public utilities and banks once did. But when any organism feels threatened, it will do anything to save itself (as will the chieftains who know they may never again lead another company). Companies spend about 5% of their time plotting the takeover of the world, but 95% of the time struggling for survival, as they see it. This is what isn’t obvious to outsiders. They cannot afford to be less than ruthless, because every fiscal quarter holds the threat of do-or-die, not the promise of everlasting benevolent rule. What would you not do to prevent your family from being turned out into the streets? For those who have risen to a visibly elevated status – CEO, bishop, Representative, etc., demotion to the wretched life the rest of us live is the end of life as they know it, so they’ll do anything to hang on. Once that line has been crossed, defeat or exposure is a double threat, since there’s an impeachment or indictment in the wings. Sound extreme? Why do you think Dick Cheney disappeared? Don’t you think his conflicts of interest are actionable? How about George II? Saddam Hussein is out of options. He can’t stop being “evil” because, if he’s ever caught, he’ll be reduced to a sub-human, from his viewpoint. You know, someone who can’t execute people for fun.s The Only Answer Left StandingSherlock Holmes famously said (and Commander Data reminded us) that when you remove all the possibilities which are untrue, then the one that is left, no matter how implausible, must be true. The implausibility that we must accept is that there is no way to redeem the corporate mechanism. Like trying to save a gangrenous limb, society must amputate this hopeless form of organizing work and resources. Once we see an alternate way to organize resources, corporate structures can blow away like dead leaves. The open source movement is pointing in the right direction. My regular rant readers will recognize my regular answer – an even-handed transaction system with distributed data and no central greed point. I’m thankful this weekend that things have broken down to such a sorry state that the obvious breakthrough is on the horizon. |
This Must be The Place
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I want the person I deal with to work only for me…
Doc Searls insists that the Internet is a place, not a distribution channel. He and the rest of the Cluetrain authors (our clue trainers?) see the Internet as a place, not a content pipe, and specifically, as a marketplace, and he reminds us that markets are conversations. I am Doc’s eager disciple in that assertion, but not all conversations are markets. Only conversations about value are markets. Doc also cautions us that consumers aren’t customers. Customers are those irritating people whose approval the business lusts for, while consumers are the invisible people whose approval is only incidental to business operations and values. In his current Creative Commons interviewby Lisa Rein, he illustrates how consumers are not the customers of the media business:
That set me to thinking about the many other cases where the people I deal with in a transaction see me as a consumer and not a customer. Who is my contact working for – me or someone else? Employees work for their boss, not for the customer. Most businesses have so many little transactions that it really doesn’t matter to them if they lose somebody’s business. So if an employee pisses off a ‘customer’ because of a company policy, their boss will invariably honor their decision. If I’m passed up to a supervisor, I may get satisfaction, but I’m more likely to be told that I just need to understand that company policy is immutable. Sound familiar? Like commercial broadcasters, such an operation has customers, but they aren’t you and me. Their customers are their distributors and, more distantly, retailers or product reps. Often the heart and soul of management is owned by Wall Street Analysts, not the consumers of the products. The farmer’s customer is the co-op or the meat packer. If that customer needs green tomatoes for easier shipping, that’s what the farmer produces. If livestock must be stoked with hormones and antibiotics because of the way the jobber handles the product, that’s what the farmer does. A Nation of Shopkeepers
In 1967, I arrived in Taichung which was then a sleepy little town in central Taiwan with no large enterprises, just streets full of tiny shops. To American eyes, it looked like there was not enough commercial critical mass to make it economically viable. Finally, we concluded, it worked just because they sold stuff to each other. Napolean famously derided the English as “a nation of shopkeepers” – presumably in contrast to the superior French. At Waterloo in 1812, of course, the English canceled Napolean’s franchise. In a nation of shopkeepers, most interpersonal transactions matter to the participants. Perhaps a nation of shopkeepers has a higher cohesiveness than one where transactions are arbitrary or taken for granted – in short, where purchasers merely consume rather than customize – by conversation – their choices. Certainly, our nation has historically been driven by a culture where conversations in the marketplace mattered to the participants. The evidence is only anecdotal, but certainly it feels like the sellers’ people don’t care as they once did. If they don’t, it’s because their customer is their boss, not the person across the counter or on the support line. So, if a nation of shopkeepers and their customers confronts a nation of marketers and consumers, do the shopkeepers have an edge? All Talk and All ActionWhat’s the most dynamic segment of the computer industry? Open Source! Holy shit – Open Source is onlya conversation! Is software that no one buys even part of the computer industry? If you need ratification of Cluetrain’s gospel that markets are conversations, just consider that this vital phenomenon is all talk and all action but no money. We haven’t developed the vocabulary to credit the open source dynamic for what it is rather than a puzzling aberration of hackerdom. Once we have the vocabulary – a way of measuring quality vs. cost – we’ll elevate open source to the pinnacle it deserves: the most productive process in an economy obsessed with productivity. Is this Internet Place a Market or a User Group?Internet product conversations rarely involve the producing company, which denies product flaws by not discussing them. The users trade rants and workarounds for those few products good enough to ridicule. Until the producers participate, the marketplace conversation is short circuited – not a market, but an after market. And we’re not customers but a User Group. So we need to transform this after-the-fact bitch session into that elusive marketplace conversation that our Clue Trainers are exhorting us on to. Einstein once said that we value what we can count but doesn’t matter, instead of valuing what matters but can’t be counted. Naturally, Xpertweb proposes to add to our counting tools the grades and comments for each transaction, so we can start to value what really does matter. And to always deal with people who work only for the buyer. |
