Is Our Sense Becoming More Common?
Surprising news from our week in Iowa: People in the heartland may be as appalled by the No Secure Home initiative as people on the coasts. The first hint was an article by Charley Reese, a Southern Christian conservative, with his take on the Homeland Security Department:
Sounds like common sense. Funny how you can use a phrase for, like, forever and still learn a new meaning for it. “Common Sense” has always seemed to mean something like horse sense – the lowest common denominator opinion; a kind of base line body of knowledge obviously valid but so diffuse as to be meaningless. But this week I suddenly get a more interesting, cultural sense of the term. It’s our collective sense of how things ought to be, ever in contrast to how they are. Charley Reese taps in to our common sense of how governments should be designed in order to show how crazy this new level of bureaucracy is. Wherever you are on the political spectrum, the Homeland Security Department’s scope and intrusiveness is an affront to your sense of what Washington should be doing. True conservatives shouldn’t buy this tar baby and liberals shouldn’t either. Perhaps our common sense of what’s sensible will join to dismantle this turkey before it plucks us. Are there other indications that the people aren’t so far apart on the overreaching security-industrial complex? The Little Magazine That CouldI have low expectations for midwestern regional magazines distributed in motel rooms – my superior attitude toward them is disgusting, anticipating the hunky-dory school of journalism and Let’s-get-us-some-more-bidness boosterism. But when I picked up a copy of Midwest Today at the Best Western Long Branch motel in Cedar Rapids, Iowa, I was attracted to its end page, The Update and the Low Down. Five short essays I would have devoured in my favorite Blog Rolls:
That got my attention, coming as it did on the heels of Charley Reese’s anti-imperialist sentiments the day before, so I looked through the articles. In addition to tips on antique hunting and affordable elegance, I found:
I’m not just commenting on how little I had to do last week. There’s a bright light here. If we, like the constitution, relish free speech, right of assembly, freedom from unreasonable search and seizure, etc., we need to band together with those we may previously disagreed with, the way Virginians and Bostonians fought side by side so long ago. Band with Your BrothersIf you’re as sick and tired of being sick and tired as I am, we should try an experiment. Let’s each reach out to someone on the other end of the political spectrum and find the important things we have in common rather than the trivial ideologies that have separated us. We are being held hostage by bureaucrats and politicians and CEOs whom we wouldn’t consider for odd jobs in our little operations. Why should we submit to their agendas? It’s not Republicans vs. Democrats or conservatives vs. liberals, it’s us vs. THEM. People vs. big organizations using people’s money against people’s interests. If you’re against big government – as you should be – then also oppose companies big enough to influence governments. The current administration is oppressing all citizens with its own version of big government – in the most virulent form we’ve ever seen – bureaucracies that Republicans won’t try to dismantle. Without the Republicans’ traditionally trustworthy counterbalance against big gummint, we may be facing the darkest time in our history. As Charley Reese pointed out, FDR, the legendary big-government guy, had about 15 people on staff while fighting his world war. George W’s got 3,000 bureaucrats directing the biggest military of all time and he still can’t find a 6′ 4″ Arab on dialysis. Isn’t this a good time for less government, fewer intrusions and more candor? Now that’s a project for our Common Sense of how our country should operate. |
Wrong Bark, Wrong Tree
|
I lost count during my hiatus, pondering the things to appreciate. Since Breakdown Leads to Breakthrough, the current times are an orgy of gratitude if you like breakthroughs as I do. To be thankful, we need to be working on the right things, as is happening so much in the web world, rather than on the wrong things, which has been perpetually the case.
There’s a current forked meme that I hope we let go of so we can put our energy into some ideas more useful than these old illusions:
I enjoy reading rants by Dan Gillmor, Doc Searls, Dave Winer and John Robb among others, pointing out the excesses and stupidity of businesses and their political tools, screwing the people who are their consumers while taking care of their real customers. These smart guys still believe we should expect something else from companies and their toadies. Like love and war, business and politics have never had a standard of fairness nor will they ever. The media have always exhorted politicians and businesses to be fair, so we (via our parents) assumed there must be a way they could be. Let’s stop barking up that tree. Corporate “Ethics” the Mistaken IdentityThere are two kinds of people under our legal system: humans and corporations. The law grants corporations the same rights and legal protections as humans. If a human hurt as many people as did Enron, they’d be ostracized at church, school, club, work, etc. People are hard on their peers, but companies aren’t, and that’s the problem. That corporations are treated as people is a legislative accident, as explained so skillfully by Marjorie Kelly in The Divine Right of Capital, which tracks the legislation which inadvertently declared them to be persons. Her larger point is that we place a hugely disproportionate emphasis on the rights of the entities which nominally “own” a company – its shareholders – to the detriment of all other stakeholders – customers, employees, the economy, the environment. All property once belonged to the king but the world was able to move beyond the divine right of kings doctrine. She wonders if we might move beyond our current worship of the “divine right of capital.” Written before the full force of the corporate meltdown, Marjorie Kelly’s point is even more potent today, with an even darker implication: Holy Shit! Corporate equities don’t even benefit the shareholders! The corporate structure seems to favor only its elite stakeholders – investment bankers, brokers, auditors, bureaucrats, etc. The form fails at the only justification for its existence – that it provides capital for innovation and growth – since we know that small groups and the open source movement are far better at organizing for innovation. With its primary rationale debunked, how long will it take to innovate a new organizing force that won’t dissipate its participants’ vitality, creativity and savings? The corporate structure has changed little since the days of wooden ships and iron tyrants. Don’t we imagine that a self-organizing force might be supported by the Internet? Surprise! Alvin Toffler’s Future Shock did in 1979, calling it the adhocracy, which is how most creative projects are developed today – movies, music and non-Redmond Internet software (maybe even Redmond, if you count temps). Fighting for SurvivalOur conception of companies as big bad wolves is part of the problem. Any company that really believes it has a lock on profits and market share behaves like a benign dictator – as public utilities and banks once did. But when any organism feels threatened, it will do anything to save itself (as will the chieftains who know they may never again lead another company). Companies spend about 5% of their time plotting the takeover of the world, but 95% of the time struggling for survival, as they see it. This is what isn’t obvious to outsiders. They cannot afford to be less than ruthless, because every fiscal quarter holds the threat of do-or-die, not the promise of everlasting benevolent rule. What would you not do to prevent your family from being turned out into the streets? For those who have risen to a visibly elevated status – CEO, bishop, Representative, etc., demotion to the wretched life the rest of us live is the end of life as they know it, so they’ll do anything to hang on. Once that line has been crossed, defeat or exposure is a double threat, since there’s an impeachment or indictment in the wings. Sound extreme? Why do you think Dick Cheney disappeared? Don’t you think his conflicts of interest are actionable? How about George II? Saddam Hussein is out of options. He can’t stop being “evil” because, if he’s ever caught, he’ll be reduced to a sub-human, from his viewpoint. You know, someone who can’t execute people for fun.s The Only Answer Left StandingSherlock Holmes famously said (and Commander Data reminded us) that when you remove all the possibilities which are untrue, then the one that is left, no matter how implausible, must be true. The implausibility that we must accept is that there is no way to redeem the corporate mechanism. Like trying to save a gangrenous limb, society must amputate this hopeless form of organizing work and resources. Once we see an alternate way to organize resources, corporate structures can blow away like dead leaves. The open source movement is pointing in the right direction. My regular rant readers will recognize my regular answer – an even-handed transaction system with distributed data and no central greed point. I’m thankful this weekend that things have broken down to such a sorry state that the obvious breakthrough is on the horizon. |
This Must be The Place
|
I want the person I deal with to work only for me…
Doc Searls insists that the Internet is a place, not a distribution channel. He and the rest of the Cluetrain authors (our clue trainers?) see the Internet as a place, not a content pipe, and specifically, as a marketplace, and he reminds us that markets are conversations. I am Doc’s eager disciple in that assertion, but not all conversations are markets. Only conversations about value are markets. Doc also cautions us that consumers aren’t customers. Customers are those irritating people whose approval the business lusts for, while consumers are the invisible people whose approval is only incidental to business operations and values. In his current Creative Commons interviewby Lisa Rein, he illustrates how consumers are not the customers of the media business:
That set me to thinking about the many other cases where the people I deal with in a transaction see me as a consumer and not a customer. Who is my contact working for – me or someone else? Employees work for their boss, not for the customer. Most businesses have so many little transactions that it really doesn’t matter to them if they lose somebody’s business. So if an employee pisses off a ‘customer’ because of a company policy, their boss will invariably honor their decision. If I’m passed up to a supervisor, I may get satisfaction, but I’m more likely to be told that I just need to understand that company policy is immutable. Sound familiar? Like commercial broadcasters, such an operation has customers, but they aren’t you and me. Their customers are their distributors and, more distantly, retailers or product reps. Often the heart and soul of management is owned by Wall Street Analysts, not the consumers of the products. The farmer’s customer is the co-op or the meat packer. If that customer needs green tomatoes for easier shipping, that’s what the farmer produces. If livestock must be stoked with hormones and antibiotics because of the way the jobber handles the product, that’s what the farmer does. A Nation of Shopkeepers
In 1967, I arrived in Taichung which was then a sleepy little town in central Taiwan with no large enterprises, just streets full of tiny shops. To American eyes, it looked like there was not enough commercial critical mass to make it economically viable. Finally, we concluded, it worked just because they sold stuff to each other. Napolean famously derided the English as “a nation of shopkeepers” – presumably in contrast to the superior French. At Waterloo in 1812, of course, the English canceled Napolean’s franchise. In a nation of shopkeepers, most interpersonal transactions matter to the participants. Perhaps a nation of shopkeepers has a higher cohesiveness than one where transactions are arbitrary or taken for granted – in short, where purchasers merely consume rather than customize – by conversation – their choices. Certainly, our nation has historically been driven by a culture where conversations in the marketplace mattered to the participants. The evidence is only anecdotal, but certainly it feels like the sellers’ people don’t care as they once did. If they don’t, it’s because their customer is their boss, not the person across the counter or on the support line. So, if a nation of shopkeepers and their customers confronts a nation of marketers and consumers, do the shopkeepers have an edge? All Talk and All ActionWhat’s the most dynamic segment of the computer industry? Open Source! Holy shit – Open Source is onlya conversation! Is software that no one buys even part of the computer industry? If you need ratification of Cluetrain’s gospel that markets are conversations, just consider that this vital phenomenon is all talk and all action but no money. We haven’t developed the vocabulary to credit the open source dynamic for what it is rather than a puzzling aberration of hackerdom. Once we have the vocabulary – a way of measuring quality vs. cost – we’ll elevate open source to the pinnacle it deserves: the most productive process in an economy obsessed with productivity. Is this Internet Place a Market or a User Group?Internet product conversations rarely involve the producing company, which denies product flaws by not discussing them. The users trade rants and workarounds for those few products good enough to ridicule. Until the producers participate, the marketplace conversation is short circuited – not a market, but an after market. And we’re not customers but a User Group. So we need to transform this after-the-fact bitch session into that elusive marketplace conversation that our Clue Trainers are exhorting us on to. Einstein once said that we value what we can count but doesn’t matter, instead of valuing what matters but can’t be counted. Naturally, Xpertweb proposes to add to our counting tools the grades and comments for each transaction, so we can start to value what really does matter. And to always deal with people who work only for the buyer. |
In Iowa
This is a test. It is only a test. If this were a real life, you would have been given instructions as to where to go and what to do.
Welll, I’ll be go-to-hell, it worked.
Death to the Infidels
|
Who knows where the phrase came from, but it’s interesting that we think it’s Islamic; or maybe Christian. Actually, the protocol is built into all species. If you meet someone who’s not of your clan, kill him or run from him seems to be the rule. Many tribes have a term that translates as “human” and another word that means the opposite. It turns out the first term refers to tribe members and the second to non-tribe members. Howard Bloom, in The Lucifer Principle, describes how cuddly a nest of rats is. They snuggle and preen each other like a litter of kittens. But drop a rat from another nest in there, and they tear the newcomer from limb to limb. The harsh but interesting experiment is to take one of the nest mates out, clean off the scent, and roll him around in another nest’s materials until he smells like one of the others. You guessed it: drop him in with his loving kin and they tear him from limb to limb. Death to the strange-smelling-carrier-of-my-genes. Bloom uses the story to demonstrate the beginnings of the meme as a support system for the selfish gene. It’s a reasonable enough marker to make the hostilities manageable, except for the occasional meddling researcher. The Inclusion RevolutionI’ve suggested before that we, the inclusionists, are the interlopers here. We’re inclusionists because we’re computer/Internet/blogging people with real problems to solve and we need real help from each other. If you need to get your server back up, you’ll take help from anyone. If you disagree with someone’s sound bite, her blog may let you in on the quality of her thinking, and you’ll begin to see your similarities hidden among your differences. When you’re troubleshooting, the enemy of your problem is your friend.
Now that most of us have to deal with computers and complicated systems, we’re developing new skills. The adoption seems glacial, but it’s happening. In his current InfoWorld article, XML for the rest of us, the ever insightful Jon Udell describes the enabling technology for developing useful XML schemas to map Office 11 docs to company needs:
Naturally, my ears prick up at the mention of carbon-based solutions, since that’s the world Xpertweb wants to support. Shared Problems, Shared viewsThe nearly atrophied visionary within me has a sliver of hope. What if a public utility, Find-The-Expert, were developed, available to all and decentralized enough to be as scalable as the BIND DNS protocol. What if the mere availability of the right expert at the right moment unearthed a mountain of expertise to contain the reservoir of confusion that technology never promised but delivered anyway? What if Udell’s recruits for building WordML XSLT transformations and WiMedia’s need for circuit designs and HP’s need for printer drivers and our useful web logs could be found and indexed and groomed and rewarded and partnered with to master these technologies that have made us so efficient we don’t have weekends any more? If enough of us emigrate to a virtual workspace on the Internet, solving common problems to realize common dreams, we might learn that people are not believers or infidels, but rather children who become parents. |
Take Another Look
|
It looks like a religious war. Muslims of all stripes, secular and fundamentalist, railing against the United States hegemony (and its Israeli partner), willing to do desperate, suicidal acts to force everyone to read the Q’uran and to stone Debby the next time she does Dallas. But it’s not. It’s a war over mental protocols that’s as old as life on earth. In Global Brain, My (unwitting) mentor Howard Bloom describes two kinds of personalities: Conformity Enforcers and Diversity Enhancers:
It’s a weak argument if you’re a fundamentalist because you don’t believe in evolution, so why take an interest in a distinction based on it? We can address their objections later. The rest of us seem to need some intellectual footing in this quandary over whether to colonize Iraq. Like quantum states, both viewpoints are valid and both must be present for our culture or any superorganism to thrive. Like any blog, this writer and my one remaining reader have agreed to conform to rigid protocols. Twenty-six specifically shaped symbols are arranged according to ancient rules and interspersed with modern symbols (“<b><i>symbols</i></b>”) and then moved across glass and wires according to rules so strict that only computers can enforce and carry out the requirements. If you tire of all this rigid discipline and escape to a virgin wilderness, you’ll find yourself conforming to rules even more rigid, imposed by elements and predators so exacting that a single misstep can be deadly. So the next time we congratulate ourselves on our radical non-conformism, we might remember that the most edgy behavior is played out on the thinnest margins of our collective habits. Mike Moore has more in common with George Bush II than he has differences. Conversely, the self-satisfied suburbanites, businessmen and politicians who insist on their narrow vision are blind to the radical inventions that make their existence possible. Most of us, if transported to 1776, would side with the British, as did most of the successful people of that time. Like heirs to industrial age fortunes, the beneficiaries of past innovation resist most innovations. All of that is biological, enforced by our ROM-based DNA and reinforced by our RAM-based upbringing. The only thing interesting about those distinctions is that so few of us are willing to acknowledge our need for conformity and diversity. Until we collectively get behind both needs, there will be no constructive engagement. On Wednesday, John Robb pointed to a terrific video of Bill Clinton addressing a group at Berkeley. After the predictable love-in stage of the award ceremony, Clinton spoke of the greatest current threat to the world – the insistence, by people who know they have all the answers, to the right to change everybody else, or subjugate them. Because of the zip codes I’ve known, I’ve met a lot more Christians like that than Muslims. Such fundamentalism is their threat, not their ideologies, which are just details. Clinton suggested that we need to emphasize what we have in common rather than our differences. Jay Leno would probably point out that he may mean that no politician should be outraged at lies from another politician, but the point is valid. Civilized people understand that they don’t have all the answers and it pisses off their own people. He cites the fact that Gandhi was killed by a Hindu and Anwar Sadat by an Egyptian. Much abuse is domestic, raging at the diversity enhancers. The only problem is that such appeals don’t work and never have, since we’re wired to discover and attack differences. However, where jawboning is useless, economics has a chance. Sellers are willing to ignore their differences with buyers and buyers are grateful to those who solve their problems. Those are functional relationships, so we should concentrate on them, rather than their opposite which are, I suppose, dysfunctional relationships. Perhaps that distinction lies at the heart of the rage that patriarchs, fundamentalists and conservatives feel toward people who question their rigidity in the bright light of the Agora, as Socrates did. Out there, you can’t yell, “Because I said so!,” which works so well with family members who don’t go to school to think for themselves. That’s the real problem fundamentalists have with scientific education, television and the devil’s own work, the Internet. The catalyst is satellite TV, not religious beliefs. Get a bunch of Christian and Islamic fundamentalists together and they’d have the rules written and the world carved up as speedily as did Hitler and Mussolini. So naturally, I see an Internet-based peer-to-peer economy as a candidate to get the patriarchal fundamentalists’ followers to admit that they were just mouthing the words so they could get the attention of the influential patriarchs. Once the hierarchies are marginalized by open source transaction web forms, people will do directly what they thought they needed the patriarchs for – reach better markets for their energy and engage their genes for usefulness.
|
The Money Invention
Dean Kamen’s Stirling EngineDean Kamen gets a lot of press. He’s one of those off-scale smart guys, which causes many of the rest of us to celebrate when it looks like he’s going to stumble. His Segway “scooter” got attention for being a paradigm-shifter – maybe because it can turn on a pair of dimes? This evening on 60 Minutes II, Kamen unveiled the Stirling engine that has been written about since summer. One version is designed for the 3rd world, running on charcoal or wood chips, generating electricity and 10 gallons of UV-purified water per day. Here are some Kamen quotes I got this morning off the blog of Aaron Swartz , another off-scale brain, 16 years old, who named Kamen one of his superheroes. I had a hunch he’d be revealing the Stirling tonight. Here’s what he said about it.
The Mentor EngineKamen’s putting as much energy into his mentor-based Education program – FIRST (For Inspiration and Recognition of Science and Technology). Xpertweb is also designed to be a low-energy engine that uses common resources, but to generate mentors, not water. Where Kamen wants to inspire inventors and engineers, we’re more interested in everyday folks doing something, anything, for other people. Kamen rightly believes that, given our current economic structures, we need lots of technologists to bring down the cost of getting useful inventions into third world villages. But what if some part of the economy routes around our current economic structures? Xpertweb opens that door, but it doesn’t care what people do, as long it’s of real value to others. I wonder when an Xpertweb user in the US will mentor someone in Bangalore. I wonder how long it will then take for a software engineer in Bangalore to mentor his contractor into Xpertweb. You could not design the convoluted sequence by which a contractor’s sister in a village outside Bangalore uses the Xpertweb forms and PayPal to sell her exquisite scarves in Des Moines. |