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Each of us is a raindrop on the windowpane, pure but with a heart of soot, full of potential to join with others. As we run into each other on the way to the bottom of our life of pane, we merge and gain power. Is the force we gain the force of the original drop or is it a collective force which only appears to be the original, grown large? When a third drop is absorbed into the first two, themselves just joined, is its shimmer diminished by the larger gleam? The River
The QuestionMitch is beating the leadership conundrum again. He points out that leaders may not set out to be, but become leaders by doing something they simply can’t not do. The issue last week was connectedness and the possibility of 10,000 MLKs, RFKs and Ghandis. Last week Dr. Weinberger suggested that perhaps only a strong individual can rescue progressivism from the trash heap of current politics. There’s a lot of despair among so-called progressive liberals, who seem to have been blind-sided by the power grab the conservatives spent 20 years engineering, accomplished with blow-job politics and anointment of the runner-up by the high priests of our judiciary. The over-arching conservative agenda, as Doc’s friend George Lakoff teaches us, is Patriarchy—a strong parent model for society. Patriarchy is the sponsor of fundamentalism, which makes a lot of us rightfully crazy and which directly sponsors blowing people up as needed. The controlling liberal agenda is what Lakoff calls the nurturant-parent model, but I think of it as node-parity—every node in a system has equal value, must be respected and nourished, and the links among the nodes are more important than the brilliance or dysfunction of any single node, or all of them. This makes the patriarchists crazy. I suggest we don’t have time for a single leader because the culture lacks the traditional handles such a leader might pull, so no “charismat” is likely to appear. Those who seek a systems-based rather than ideology-based culture (who sound like but are not exclusively liberal) need to realize that new tools have been accumulating to do so, invisibly. These tools have been quietly put in place even while fundamentalists were using the old tools to load the PTAs, city councils, courts and Republican apparatus, equally invisibly. Collectively, the new tools of power are called the Internet. But we who seem to most believe in it are still not using it as we might. I’m convinced it’s because the real uses of the Internet are not yet clear to us. We’d like some short cuts to universal rationality, but there are none. If we believe in the network, use the network. If not, we should go to work for a political party. Anybody Can Improve It. But How?Some say that, despite initial expectations, the Internet is not leading us toward populism. How might it? We need to become expert in creating virulent populist data tools—web applications—that make it worthwhile for thousands, then millions of people to express their political preferences in ways that overwhelm traditional means of organizing opinion and resources. Imagine a distributed web application that elicits and aggregates political values so effectively and broadly that representatives feel compelled to consult it to understand their mandate specifically:Vote the People’s Will or Die.
I’m a design guy. If there’s a known problem, I like to imagine a specific solution and wonder about implementation. The above is obviously the talking points for the Electoral Collage notion I floated last fall and repeated last week. Who knows if it’s possible? Does it matter? Last week I reserved electoralcollege.com and invited anybody to use it. On reflection, the name seems too cute and vague to be memetic. The core concept in this web application is that, when the electorate feels so powerful and confident that it gives up its right to a secret ballot and goes on record to such an extent, the vote is a formality. I like the idea of See My Vote! If you’d like to do something with seemyvote.com, let me know. I’ll trade it for an action plan. I’m pretty busy with the microeconomy meme. |
Category: Uncategorized
And Mitch’s Ink is barely dry…
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Just in from our favorite monarchy, via Cory Doctorow:
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Blogging For Voters
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I’m caught in a blog/email crossfire of brilliant minds so let me share the unexploded rounds: Mitch fired the first volley. Mitch Ratcliffe (email, 1/23, 1:40pm est) Doc’s quoted it too but here’s more. Better you should read it all:
David Weinberger (email, Jan 23, 3:52pm est) Mitch Ratcliffe (email, 1/23, 6:26pm est) Doc Searls (email, 1/23, 6:26pm est) Mitch Ratcliffe (email, 1/23, 7:16pm est) Doc Searls (email, 1/23, 10:12pm est) Mitch Ratcliffe (email, 1/23, 7:16pm est) Doc, Marc Cantor (email, 1/23, 12:15pm est) Here, Here!I’m as willing as the next guy to fly a burning airplane into the ground for God and country, but let’s not off ourselves too fast—we need to keep building mind bombs for this noble effort. However, should we get it in writing from, say, 33% of Americans irrevocably committed to thinking and cooperating and conducting heated, civil, fact-based conversations, I bet the five of us on our little email thread would gladly lay down our lives. For we are here to be of consequence. Martyrdom is probably no more necessary than it would have been for Gustavus Aldus (inventor of the saddlebag book) to sacrifice himself for the vision of books for every school kid—better he should work on the form factor. The heat we feel right now feels like the friction of unused gears crunching into place. Just as the Age of Enlightenment may have been the product of unexpected leisure and caffeine (produced on the breaking backs of aborigines everywhere), now also we have an explosion of reasoned debate by people who are learning systems-style thinking from their computers and web publishing tools. How many of us have felt so usefully engaged since college? Except now we know what we’re talking about. Peaceniks are dialoguing with warbloggers, and all of us having to stand by our archived words. What a remarkable counterpoise to heated rhetoric! How like a civil Town Meeting. Systemic InfluenceIn the marvelous 1990 film Mind Walk, Sam Waterston, John Heard and, most importantly, Liv Ullman walk around Mont. St. Michel, trying to figure out why political leaders can’t make rational decisions. The film is based on The Turning Point by physicist Fritjof (Tao of Physics) Capra and is directed by his brother, Bernt Amadeus Capra. Ullman, a disillusioned physicist whose laser research has been turned into weapons technology, describes how illusory is the physical world and why we all need to start thinking about the systems that make up our reality, and not just political imperatives. And sure enough, here we are a dozen years later, forced to think in terms of systems, causes and effects, which may be why our heads hurt so much and we can’t find our footing in our current milieu. It’s because we’re just lucky. I’m convinced we’re at one of those rare historic inflection points, where the formerly reliable center can’t hold and, without the benefit of our imminent history, we flail around wondering why our life isn’t as stable as we think our parents’ was. Inflection points are like the high school chemistry experiment involving a super-saturated salt solution. Heat a beaker of water short of boiling, add more salt than it could dissolve if cool, then let it cool. Sharply tap the beaker of liquid and clink! it grows salt crystals until it’s all salt and no liquid. A disorganized state spontaneously organizes itself into a structurally coherent crystalline lattice. This happens periodically in our history:
“People must elect themselves to make a change”That’s the secret, isn’t it, Mitch? We’re like young adults suddenly aware that we can run the show and scared of what we might do. It doesn’t feel The solution Mitch offers is to take back the country, not by rising up, but by raising our voices in concert. The best current example is moveon.org, which seems to be forming a pretty well-funded little political party catalyzed by Clinton’s inability to keep his pecker in his pants (Clink!). Is this a great country or what? But this self-organizing force needs actual crystallization for it to be taken seriously. For that purpose I propose again that, by converting our right to a secret ballot into (Clink!) conspicuously threatened votes, counted and documented before elections, we can give our representatives no choice but to dance to the newly tangible strings of their puppet masters, declared and committed voters:
I don’t know if I’d give my life for that capability, but I have registered electoralcollage.com. Why did I register the domain? Because I could! Just another example of Internet NEA at work If someone has the chops to build the web application, they can have the domain. Meanwhile, I’ve got to get back to work on our little microeconomy. Because I can. |
Ident Therefore I Am
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As usual, I’ve had trouble wrapping my head around the Digital ID discussion. Last time, it took me 3 days to say something, which must be a first. Now Andre, Doc, Mitch, Eric and the rest of the Digital ID brain trust are discussing Andre’s thoughtful article at Digital ID World. Finally I’m beginning to get it. I think. Although the following is purposely cynical. The Digital ID initiative is a new form of the failed Push technology. There’s no such thing as a federated Digital ID and there won’t be. The various records about you are currently owned by others, not by you. That’s because you don’t own any data and never have. Data about buyers and employees is always owned by sellers and employers and never by buyers and employees. Since a company is no more than its data, no company will give it up to support the righteous quest for standards and interop and all the rest. Sure, they’ll talk about it and go to seminars and purse their lips and seem to be interested, but, when it’s time to fish or cut bait, they’ll just donate a little chunk of historic data to the Digital Yellow Pages and keep right on hoarding their own, far richer, more current dossier on you. “So what?” you properly ask. Surely that doesn’t invalidate the DigID initiative. But data hoarding is the core of the problem because the Digital ID resolution (whether 1, 3 or 27 phases in the future) won’t substitute a unique ID for the others, it will just add yet another digital record of you to the multitude already out there, and not a very good one, at that. There’s no way this incremental ID will be more accurate than all the rest, because no one will guarantee the accuracy of what they supply. It’s just another kind of credit report. Doesn’t the following describe what we’ll have if Digital ID ever happens?
What will happen when (if) the DigIDialogue gets to the point that it’s serious? Will the huge credit reporting industry let some tech startup(s) wrest their franchise from them? That’s what’s being proposed here. Hell, this has as little likelihood as Microsoft giving the Windows source to the Russkies (ya gotta love irony!) So what’s the answer? This DigID meme stirs up so much interest that something deep is going on, even more than the usual excitement that can be generated by really smart, intelligent, attractive, energetic young men describing a non-existent enterprise that might get some funding from equally high-functioning other white guys with money. I suggest our overarching interest is from 2 opposing forces: Most of us hate the idea of being no more than a blip in someone’s data. We want to be of consequence! That primal urge, contrasted with our daily reality, is as painful to us as MP3s are to the RIAA. Consider these truths:
Digital ID in its myriad existing and future forms doesn’t replace or represent you or me. Digital IDs are fictional symbols, personas if you will, that have been created by companies to substantiate bookkeeping entries which they alchemize into assets at the bank, in the stock market, at the country club and to inspire employees. Customers aren’t you or me. Customers are data events that, referenced to other supposedly valid data, pass the auditor’s test of which collective fictions are acceptable to the capital markets during the current reporting period. Customers are as evanescent as the money supply. Economic/Cultural RomanticismMight there be any way to make digital ID human? (Thanks, Doc!)
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To Make A Difference
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Is there any urge more basic than for your life to be of consequence? No matter how we define consequence, most of our instincts and actions seem aimed towards it. Now consider that we are helping in the birth of a ubiquitous global network, for it’s not the “frozen” Internet Infrastructure that matters, it’s the connecting of most humans who wish to be, using words and gestures that seem natural to them (not yet, but real soon). We all know this is what we’re about, but it’s good to pause and wonder at our good luck to be at this place at this time. I was reminded of this on the phone this afternoon with Doc. We got off on Infrastructure and what the “A” in NEA really means.
A friend of Doc’s had resisted the A part of the slogan until he realized Doc wasn’t talking about the alphabet soup of established technical standards but the possibilities we’re now building on them that allow us to, literally, fashion any communications environment we want to, among any people we welcome to our party. Like web logs, f’rinstance. Forging a ConfederationI used to live in Philadelphia and I’d walk around Old Town and I got it that the Founding Brothers were technologists in many ways. They too were dealing with an interesting bandwidth accident exhibiting unintended outcomes. England’s purpose for the Colonies, of course, was to get more stuff as cheaply as possible and to tax the colonists as much as possible. But bandwidth got in the way. This was such a wild land that, for the better part of a century, the colonies were more isolated from each other than from Mother England. Gradually though, wagon trails were built and it became more convenient for the Carolinas to deal with Pennsylvania than with England. The other virtue was that the colonists, though profoundly different north-to-south, related to each other far better than to the Court of St. James and the East India Company. By the 1770’s, the differences could no longer be ignored. Like any network, the colonies paid closest attention to the highest fidelity signal. What’s interesting is how few people set the direction for the American Experiment. Only the 56 white guys in Carpenter’s Hall understood what a leap they were taking with the Declaration of Independence. It’s not like they were being closely controlled by their state legislatures which were several days’ ride away. It was never a certainty that Tom Jefferson’s stirring Enlightenment-era declarations of individual freedom would set the stage for their conclusions. He did it because he could and he wanted to be of consequence. Eleven years later, the 39 signers of the Constitution acted just as independently in setting down the rules of engagement for the people and their rulers. No one paid much attention to their secret work until they were surprised by the many changes the Constitution proposed. The fight over the document was fierce and the debate thoughtful, but they didn’t revise what the standards body had hammered out. So the twig was bent and that was the direction our nation inclined. In October 1788, the old Congress disbanded quietly to make way for an entirely new form of governance. That was serious standard-setting. Today, under Doc’s Anybody can Change it doctrine, we’re sitting around lobbing ideas and code around, seldom realizing that we’re the delegates setting the standards for the world that will follow us. Relatively speaking, we’re even fewer than the four score or so men who did the real work of putting symbols on parchment. Some of the symbols we’re using are pretty arcane, but they set standards anyway, which will mold society as surely as did the Federalist papers. As Dave Winer has told us so often, big companies don’t set the important standards. Instead, a physicist fires up his NeXT box and wham! the web is born. He does it by standing on the shoulders of giants whose names are unknown to any but the most devout. Sure, the standards are set by guys working for someone else, but they’re really holding their own congress, asynchronously but still intimate. TCP/IP, FTP, SMTP, POP, HTTP and all the rest were never the provenance of the employers of the originators, because if something’s important enough to make a difference, it will not be understood by management until it’s too late to derail it. Now that the alphabet soup’s simmered long enough, its broth supports undreamt of flavors. RSS gets baked in (metaphor fart) and revised as necessary to be useful and use decides its fate. Sure, BigCos rattle their sabers at W3C.org, but what matters is only what web designers use and web users respond to. Even Jakob Neilson can’t herd these cats. Writing the Human CodeLawrence Lessig is at once the most impressive and human of us, but the laws-as-code he’s a bulwark against may not be the threat they seem up close. We’ll route around constraints and fashion our own definition of fair use. If our behavior is technically illegal, we’ll add these new transgressions to the laundry list of prohibitions we already ignore because we can, since we outnumber the tools in Congress. Eventually the rules we choose to ignore will wither away like last year’s copied tunes.
So a few will debate nuances no one else comprehends. Even fewer will lay down the words that free our progeny. What works will grow and the rest will wither, as it always has. Someday we’ll see that the Toms Jefferson and Robbins were right in seeing that as long as there are willing followers there will be exploitive leaders. So instead we’ll follow our collective gut, add what we can, use what works and leave something better behind. Maybe this isn’t an apocalypse but a parenthesis and the age of hierarchy is an interruption in organic evolution as it’s always gone on. Doing sensible things is what makes us consequential. |
Embracing the Tiger
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When both Ming and Jon Udell point to the same blog on the same day, ya gotta pay attention. Actually, they both point to Leslie Michael Orchard’s riff on Charles Miller’s complaint that he’s as tired as George Carlin, having to catalogue all his “stuff” on his computer:
Adding to the outcry, my friend Tom Raddemann pointed out today, “With GigaHertz CPU’s, I almost hear the processor laughing at me as I struggle to do what it can do better.” Who could argue with that? It’s crazy to need to drill down into an arbitrary structure, either to save it originally or to find it later. Charles wants his OS to save files by asking for a simple string to remember it by, for example, “Foocom project plan”. But I’m sure that the tiny hint we’re willing to provide at the Save moment is not what we really want. Ming says,
So there’s an argument to be made for structure. Of course, as we start to add a little structure, being human, we quickly make it hierarchical and start down that slippery slope of hierarchical data totalitarianism we all resent so much. (Shouldn’t we have people who take care of these things for us?) Where’s the intersection of good sense, ease of use and a satisfying way to really be on top of our stuff. I suggest those are not exclusive. Jon thinks it needs to be in the operating system:
Maybe the answer is to assign the tags when you’re working with the content, not in that moment when you know you don’t want to lose whatever you’re working on. Several years ago, I developed a system called MindShare to handle this problem for workgroups and their stuff. The challenge then and now is to have a bulletproof way to describe whatever might need to be found later. At that time, we didn’t have the benefit of XML, which is about to become the storage system for all our stuff. Steal This IdeaBut we did find a bulletproof topology for assigning metadata to business content strings. MindShare was based on the idea that, if something is worth keeping at all, it should be available fortuitously when we’re looking for things like it but may not even remember this item specifically. The universal topology for everything we need to keep track of is the IPIA coordinate system. IPIA says that the meaningful text strings in any file, correspondence, meeting, call, etc. can be classified unequivocally as an Issue, Promise, Idea or Appointment. You’ll never mistake an issue string from a promise received string. And obviously our world is defined by promises payable and promises receivable. Making them explicit is a Good Thing. Example You get an email or open a web page or write a letter. A series of widgets surround the message:
Naturally, the system knows who the email is from, when it arrived, etc. and, as Charles suggests, provides those metadata tags as it can. Since the system already knows all your contacts and appointments, new ones can be added by clicking, typing or dragging them. If something worth noticing is mentioned, it is always an Issue, Idea, a Promise Made, a Promise Received or an appointment, a special kind of mutual promise. Just highlight the text string and click the options. If your file or content doesn’t deserve all this scrutiny, then don’t do it. But, whatever you highlight, drag, click or, maybe, type, you can be sure your Model 2004 4GH XML-o-matic CPU will not require you to know where the hell your stuff is. Marc Canter has been urging us to embrace MOM—a Media Object Model, that might look like this:
Someone, probably us, will add the text namespace options to Xpertweb transaction forms. But we’ll never do it at the system level. Since the IPIA namespace is as old as the Agora. I hope someone applies it. |
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Turn Around Artistry
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Maybe we need a turn around artist. You’ve heard of these guys who go into a faltering company and bitch-slap them into profitability. They don’t have a great rep, but it’s a nasty job few are good at. The problem with super-organisms is that they’re on their way to becoming real organisms, but they lack the full-on coordination tools, like a teenager in the awkward stage. Companies and nations are super-organisms that seem a lot more super than they are. When a company or nation is foundering, its internal fiefdoms start pointing fingers and avoiding blame. Sometimes the internal competition is killing the company faster than the company’s competitors. Make that usually internal competition does more harm than the competitors. But, at a macro level, aren’t we seeing that all over our economy? Here’s Mitch quoting Marc Canter, founder of the core of what became Macromedia (Thanks, Mitch!):
So I see internal managers missing their big picture, competing with internal groups they should cooperate with, and Marc and Mitch see companies doing the same thing, trashing their tools’ utility to support bizplans that probably won’t work anyway. Then there’s this apocalyptic insight from Mitch:
Of course, it wouldn’t hurt for people to have a surfeit of opportunities unmediated by the kinds of managements that prevail in Japan and here. How About a Common Task Object Model – TOM Tomorrow?This blog’s favorite meme: managerial capitalism seems powerful because it rigidly constrains our choices, but in fact managers are simply not very good at their main job of growing the economy and deploying talent (you and I wouldn’t be either, BTW). We don’t have the Task Object Model protocols in place to hook the Frommet Company’s new data widget to the instantiation tool from Nick in Portland, using a Flash presentation tool created by George in Ann Arbor. So, Frommet hires a new team to do the whole solution which misses the market; Nick’s tool never gets used properly and George goes back to letting his clients talk him into using Flash to piss off their web site users. But, as Marc says regarding media, there’s a solution to this mess. Let’s make it simpler to find solutions and work outside the company than to develop it inside, following Joy’s Law advising us that the best expert for your most important project isn’t in your company. A Task Object Model will be common when it’s trivial for someone to describe a specialized solution or service and to offer it openly and freely to those who are known to be skilled purchasers of such services (skilled in building experts’ reputations and paying well—the core skill of a sound economy). Obviously, that’s the Xpertweb goal, but I never thought of the Task Object Model metaphor. It’s not obvious that Xpertweb might be a tool for companies to develop products faster and more reliably. One of the great problems with in-house development is that you feel you have to use the people you’ve already got and the tools they’ve already mastered. Naturally that rarely works for new projects because the in-house skills haven’t been developed yet, but they are out there. Xpertweb is designed to let the most talented people use their own consultancies to do for many what they now do only for their employers. With a viable Xpertweb system in place, the most active and clever people will leave first, just as the most energetic water molecules leave your coffee first. In both cases, their escape increases the reservoir of inactivity left behind. Companies will see this first as a problem but it’s really an opportunity—to link together ad hoc development teams as skillfully as Hollywood does it to produce films. |
Money While Sleeping
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On Tuesday, the Funch-man continued the thread we’ve been building about how we might release individual productivity from the constraints of capital that not only funds productive energy but, well, capitalizes on it. Capital, of course, is enthralled with receiving money while sleeping. It’s useful to remember that the Latin root of Capital means head. Apparently, being in charge of the resources is more interesting than deploying money to do something useful. It’s too bad the capitalists don’t just give us good head. (Hey. It was there.) This isn’t an anti-capitalist rant, despite appearances. Everybody is enthralled with money-while-sleeping. Each age works to remove its most prominent scarcity and, having succeeded and therefore become irrelevant, holds on with its skeletal grip until the tendons dissolve, like Nazis at the end of Raiders of the Lost Ark. The lack of capital in a society is an overarching problem that seems impossible to resolve, so it rightly captures a society’s imagination until it is solved. It is our current religion. The problem then becomes one of prying away the death grip of the previously indispensable technocrats and their clergy.
So here’s what Freeman says:
I’d suggest that the knowledge of how to bring the elements into synergy must be instantiated into the edges of the system, specifically as a web application. “Capitalism” may connote to some a massive conspiracy of the haves vs. the have nots, but in fact, it’s just the process of alert people observing each others’ techniques and applying them to emerging opportunities. It’s a lot like viewing the source of a web page or mimicking an open source data architecture. It may not seem to be an edge-based system, but that was the genius of capitalism – spreading resources to the edges instead of leaving it in the state treasury. We need a system that instantly rewards productivity because it is biased to move money from a confident buyer to a proven seller who is capitalized to respond immediately, as no corporation can. We need to leverage the existing capital stock that’s within 6 feet of you as you read this: broadband, a CPU, a reasonable chair and a world of ideas, techniques, possibilities and your wealth of experience. Gift Withholding TaxAbove all, you, I and every other blogger and bloggee needs to put our gifts in front of each other, as Flemming suggested in Free Economy. What is the cost to society when we withhold what we might freely provide to others? It’s the general tax on our habit of withholding our gifts from each other. What protocols are required that would motivate us to lighten up, loosen up and share our talents as freely as do the open source folks? For starters, we need to register with each other in a kind of economic blogroll. The blogroll I imagine would describe each of our skills and invite us to deploy them freely for others’ benefit, but with the understanding that, if found satisfactory, there’d be a reasonable payment made. The blogonomics I imagine would also cause each of us to publish our transaction details as readily as we already publish our discoveries, opinions and recommendations. If blogs are conversations and markets are conversations, aren’t blogs markets? If so, we just need to enhance and standardize those little contribution icons we’re starting to see on some web logs. Hell, we could even give the new Blogonomy a catchy name. How about “Xpertweb“? |
Freer Economy
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If the problem with Managerial Capitalism is its ineffectiveness, then how ineffective is it? And how do we measure ineffectiveness anyway? Well, they pay economists way too much to worry about this stuff, but they’re usually wrong anyway, so why not have a go at it? Flemming Funch, as usual, has wisdom to offer on this point, and calls it Free Economy. What else would you expect from a site declaring, An old rigid civilization is reluctantly dying. Something new, open, free and exciting is waking up. He suggests that more abundance would be developed if people and companies concentrated on making their stuff free. It’s a fair point. Even though companies don’t have a stated goal to make things more free, that’s the obvious effect of managerial capitalism. Perhaps if freer stuff were their conscious intent, companies would do even better with their stated goals of market share, profitability and stock price.
The production of goods and capital is so efficient in the so-called first world that we’ve already achieved a lot of this, compared to the so-called third world. Take salt for example. Salt was so precious in the ancient world that Roman Centurions were paid in little bags of salt, not coins. It was their salary. They were said to be worth their salt. We’re already well down the road to free stuff and constantly prove that what is dear under one system is abundant in another. Perhaps the core problem is philosophical or spiritual: we tend not to value what isn’t dear, so we don’t celebrate the abundance we already have. Or, paraphrasing Einstein, We pay attention to the things we can count but which don’t matter, and we ignore what matters but cannot be counted.
Just Give Us the GoodsOK. Back to our knitting. How do things improve, economically? I suggest that a key attribute of a successful economy is the Delight factor. That’s not just a New Age neologism, but an attempt to name the difference between what you pay for something and what you would have paid if you’d had to. In a freer economy, we’d expect the delight factor to be higher than in Roman times. The secret of productivity is that experts can produce something for less than someone else will pay for it. But there’s always some other additional value. Economists talk about friction-free markets, where every seller and buyer is perfectly informed and everything is sold for exactly its fair market price. But the dismal scientists ignore the Delight Factor, where the buyer so relishes the transaction that the price is still not equal to its worth. There’s not a lot of delight in commodities, but service-based products have the potential to delight and amaze the buyer (Midwest Express Airlines‘ wide leather seats and free champagne) or not (Sprint PCS‘ nonexistent customer service and, often, signal). What agency will help us grow the Delight Factor and, perhaps, our economy? From The Peer Economy:
Do we really ask anything more of each other than that, for the moment we serve, we be truly on task? Delight is the result of being paid attention to, not commoditized into consumerism. |
Would You Really Follow a Manager into Battle?
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We’re watching the death throes of Managerial Capitalism, and it ain’t pretty. MC, of course, is the era of managers who have usurped the traditional role of aristocrats and Puritans who at least acknowledged the importance of high principles. These managers have become the ruling elite of the so-called First World. If you feel there’s an insatiable force sucking up your energy and your children’s future, it’s Managerial Capitalism. Corporate managers and their henchmen, the Wall Street “elite”, are the force to be reckoned with. Fortunately, they’re pretty paltry as humans go, and their days are more numbered than they appear. Why? Because they and the organizations they direct simply aren’t very good at their mission. First of all, these are managers, not leaders. Leaders are people who know how to do what is done by the people they lead. Leaders expose themselves to the inconvenience of proceeding in front of the troops, Tom Hanks-style, rather than piloting a desk while others pilot less predictable craft.
The key to Managerial Capitalism is a shortage of capital, not its abundance. This view requires an inversion in how we think of economic eras. Each age defines itself by its dominant scarcity. The age of agriculture arose when agriculture was less usual than hunting and gathering. The Industrial Age was notable when mass production was novel rather than routine. Industrialism’s handmaiden, Capitalism, became our defining modality when there wasn’t enough capital available to fund all the useful industrial possibilities. Money is Free. Get Used To It.But it’s the 21st century. The automobile, furniture, housing and appliance industries will put their goods into your hands for no money down and no payments for a while. (With housing, you’ll pay a little to rent the capital each month, but at 6%, the cost of capital is no more than the $500 monthly increase in the value of your $100,000 home.) Today, capital is, essentially, free, which makes it common, uninteresting and subservient to stronger economic realities. The next time you hear some old fart praising the virtues of capitalism, you’ll know you’re listening to someone who doesn’t get it that, when capital is free, Capitalism is passé. John Robb wrote eloquently last week on the New Kleptocracy:
So here’s the irony: Every economic proposal we’re hearing is to increase capital! Like any age, we’re focused on the problem that we started with, not the one in front of us. Our economic problem is obvious: we don’t know how to inspire and deploy the energy and skill of our work force, so instead, we’re trying to put more money into the hands of the wealthy so they’ll invest it in enterprises which will be better equipped to do more of what already isn’t working. If You Already Own it, You Don’t Have to Steal ItAt the risk of being repetitive, I suggest again that society has always been based on the ownership of productive assets by those who are skilled in commandeering others’ productivity. That’s an obvious tautology and a simple truth—it has to do with your specialty. Most people are anxious for approval and believe that an honest day’s work will get them an honest day’s pay (actually, we don’t really believe it, but we want to believe it so badly that we ignore the contrary evidence). There’s a much smaller group of people with a skill set that may be no more complex than being a Frito-Lay route man, who have as their aim the directing and accounting for others’ efforts. This managerial/capitalistic skill/entitlement nexus has the side benefit of enjoying substantial wealth based upon but only loosely related to the organization’s productivity. Owning the means of production was once the birthright of the aristocracy (or, as John Perry Barlow observed, the divine right of thugs), but th Let’s pause to reflect on why corporations became, in theory, publicly accountable. When the 20’s started to roar, Wall Street was happy to take money from all those Joe Average rubes in the cheap seats, setting up a depression that cost the Republicans the White House and put a populist in the driver’s seat. That reaction created The New Deal, the SEC and a mechanism for transparent corporate governance. This was big news, and the transparency initiative held together, I submit, because the Great Depression and WWII drew people of all classes together into common effort, first for economic survival and then for physical and cultural survival. But this period of transparency and protecting the public from corporate malfeasance lacked one vital ingredient—the public. The great unwashed retired from the game en masse, not to return until the 1990’s. Here’s a chart depicting the percent of US households owning mutual funds from 1980-1998. It’s presumably indicative of public ownership of all shares, perhaps even understated.
Despite a blip during the 1960’s Go-GoYears (great read—thanks, Tamara) the only investors were those pretty well equipped to play the game, not you or me or our parents/grandparents. Company ownership is a specialized game (as we were recently reminded) and usually it’s played by club members who are the aristocracy and like to keep it that way. Occasionally, the market news gets so good that the public assumes it’s a no-brainer (remember those eTrade ads?!) and begs to get in on the action. It would be unreasonable to expect securities brokers to resist the billions of dollars being waved in their faces. This is when the ownership starts to be shared with the common folk, who believe they deserve a place at the table. When you already own the means of production, there’s nothing to steal and that’s historically been the case. The economic game only became a kleptocracy when the managerial aristocracy, having sold its right to own all productivity, decided to take it back again. Actually, it was never sold, simply rented out. When they take back what they can, it’s stealing, but to the managerial capitalists, it just seems like business as usual. If we take nothing else away from this long-winded rant, it’s this: Equity markets systematically move money from the less informed to the better informed. The problem with Managerial Capitalism is not that it’s too pervasive and powerful (though it is), but that it is so poor at doing what it claims to do best—allocate people and resources skillfully and compellingly. This is the disconnect that should engage our passion, not the gnashing of teeth and rending of garments that we usually devolve into. More Romantic EconomicsImagine for a moment that enterprises worked the way you’d like them to: They would employ skilled specialists who knew how to locate and train people to do what they are natively useful for, and they would coach those individuals (you and me) toward a bright future of usefulness and prosperity. Get over yourself! That’s not what happens under Managerial Capitalism. People are managed because they have a job, and holding that job is their profession. Productivity is something else. Perhaps Xpertweb will be a good mechanism for unleashing our bottled-up productivity. In any event, we are on the cusp of an age when some non-managerial, Internet-based means will be available to mediate between people with a skill and people who need that skill. One thing’s for sure: that mechanism will be no worse than Xpertweb. |
